White-label Reseller Agreement (summary terms)
Between Joshua Newton d/b/a Digital Envisioned, 106 Center Street South, Birmingham, AL 35205 ("Provider") and the approved reseller ("Reseller").
1. License
Provider grants Reseller a non-exclusive, non-transferable, revocable right to market and resell the Digital Envisioned AI Receptionist service ("Service") under Reseller's own brand to Reseller's business clients, for up to 10 active client receptionists [DECIDE] per license, while the license is paid and in good standing. Reseller receives no ownership of, or access to, Provider's source code, prompts or infrastructure.
2. Fees
- License fee: $297 per month, billed in advance through Provider's checkout. Month-to-month; cancel anytime to stop future billing.
- All fees are non-refundable, including partial months.
- Voice minutes above each client's included allowance are billed to Reseller monthly at $0.25/minute [DECIDE — matches the public overage rate].
- Reseller sets and collects its own client prices and is responsible for its own taxes.
3. Branding
Reseller may use its own name, logo and colors in the client portal and client-facing emails. Provider may remain listed as the technology provider in legal notices and AI disclosures. Reseller may not use Provider's trademarks except as approved.
4. Responsibilities
- Reseller: client sales, contracts, billing, first-line support, gathering each client's configuration (services, hours, emergency rules), and client compliance with laws on call recording and consent.
- Provider: operating the Service, configuring client receptionists from Reseller's requests, technical support to Reseller, and reasonable uptime efforts.
5. Honest marketing
Reseller must not make false or unsubstantiated claims (including guaranteed revenue, call volumes or results), must disclose to callers that they are speaking with an AI assistant, and must follow the TCPA, CAN-SPAM, FTC Act and state laws.
6. Data
Client call data is processed to deliver the Service per Provider's privacy policy. Reseller is responsible for having appropriate agreements and notices with its clients.
7. No guarantees; as-is
The Service is provided "as is" and "as available". Provider does not guarantee any income, number of clients, call outcomes or uninterrupted service. AI responses can contain errors; clients should review summaries before acting.
8. Limitation of liability
To the maximum extent permitted by law, Provider's total liability is limited to the license fees Reseller paid in the 3 months before the claim, and Provider is not liable for indirect, incidental or consequential damages, lost profits or lost business.
9. Suspension & termination
Provider may suspend or end the license for non-payment, misuse or violation of these terms. On termination, client receptionists stop at the end of the paid period unless transitioned to direct Provider plans with the client's consent.
10. Law
Alabama law governs. Venue: Jefferson County, Alabama.